Dynamic Duo Cleaning strives to provide unsurpassed excellence! If you are unhappy with any service that we provided, please notify us within 48 hours of the completion of your service for us to address and correct the problem. Once we receive prompt notification, we will come back to examine the issue. If the problem involves the quality of service we have provided, we pledge to correct the issue at no charge.
If we do not receive notice of an issue within 48 hours of the service, or if you decide to correct the problem yourself, we will not be able to fix the problem for you, nor will you be compensated for your inconvenience.
With purchased hourly cleaning services, you will need to provide a priority list. We can only guarantee that a Service Professional will stay for the purchased amount of time. We may not be able to complete all tasks if time runs short. Therefore, if the problem involves the time needed to complete the service rather than the quality of the service itself, we can only correct the problem if you purchase additional time.
Please note that Dynamic Duo Cleaning is the ONLY cleaning service that offers 48 hours cleaning guarantee.