It’s relatively challenging to trust someone in your home. At Dynamic Duo Cleaning, we vet all of our Service Professionals. Please know that all of our pros go through reference checks and extensive background checks, including a strict interview process before recruitment. Without a doubt, you get the best and the most experienced pros. All of our service professionals wear uniforms that are well-recognized and also can be identified by the logo on their cars.
Please let us know immediately if anything goes wrong as we are always here to listen and make it right. That’s the Dynamic Duo promise to you! Contact our office at 952-236-4357 or email us at firstname.lastname@example.org within 48-Hours, and we will make every effort to rectify the issue.
Every employee is interviewed in person and has to submit to a rigorous and extensive background check. We do not hire independent contractors, so every person we send with our team is employed by us and receives compensation and benefits accordingly.
Dynamic Duo Cleaning strives to provide unsurpassed excellence! If you are unhappy with any service that we provided, please notify us within 48 hours of the completion of your service for us to address and correct the problem. Once we receive prompt notification, we will come back to examine the issue. If the problem involves the quality of service we have provided, we pledge to correct the issue at no charge.
If we do not receive notice of an issue within 48 hours of the service, or if you decide to correct the problem yourself, we will not be able to fix the problem for you, nor will you be compensated for your inconvenience.
With purchased hourly cleaning services, you will need to provide a priority list. We can only guarantee that a Service Professional will stay for the purchased amount of time. We may not be able to complete all tasks if time runs short. Therefore, if the problem involves the time needed to complete the service rather than the quality of the service itself, we can only correct the problem if you purchase additional time.
Please note that Dynamic Duo Cleaning is the ONLY cleaning service that offers 48 hours cleaning guarantee.
We charge a flat rate price per number of bedrooms rather than per hour on recurring cleanings. This is convenient as this allows you to know what we promise to provide, while our cleaners keep working until the job is done. As our Service Professional cleans to a checklist, you know what is included in the price. If we notice that all of our Service Professionals are continuously going over the maximum duration in your home, we will notify you.
REFER AND SAVE $60! $30 FOR YOU AND $30 FOR YOUR FRIEND!
We offer a cleaning you can see and feel from your ceilings to your floors! Once you book our services, we are confident you will love the look and feel of your home and want to refer your friends and family. With this Referral Program, we want to make it easy and of course, rewarding for you to do so!
Earn $30 in Dynamic Duo Cleaning credit for every person you refer to us! Follow the simple steps to earn rewards.
Refer Dynamic Duo Cleaning to a friend.
Ask him to drop your name in “How did you hear about us” section while making a booking.
Your friend will receive $30 off their booking once it’s complete.
When your referral’s service is complete, the $30 credit will apply to your next booking.
A 2-hours arrival window means we will arrive to start your cleaning within those 2 hours. The 2-hours allow for the unpredictability of traffic, parking, or the previous job taking longer than expected. In the rare event, your cleaner may be later than the 2-hours window, you will be contacted to let you know the ETA.