We base our service fees not only on how long it takes to clean your home properly but also, the frequency of your cleanings, e.g., weekly, every other week, monthly, one time. Also, we base our fees on the size of your home, if you have pets or not, and the cleaning package that you request via our cleaning lists. The more frequent we service your home, the more of a discount you receive.
If you skip a week, there is a $10 per skipped week added onto your cleaning fee and possibly a special trip fee if your home is outside our service area.
If you want a cleaning in between your regular scheduled cleaning we are happy to adjust the rate to reflect that particular cleaning fee frequency, and a trip fee will apply if we need to make a special trip that is far away from the other homes we are servicing the day you request. For example, if you are set up as a bi-weekly (every other week) frequency but want a cleaning the very following week, that particular cleaning will be considered a weekly clean and reflect the weekly rate.
To avoid unnecessary trip fees, we keep homes close to one another.
Please remember that we require at least a 3 business days Mon-Fri between 9 a.m. – 5:30 p.m. notice to cancel or modify your schedule. Without proper notice, we are unable to fill your time slot with another client since we block that date and time specifically for you and your home. When this happens, there is a $35 last minute cancellation fee.
CLEANING FEE INCREASES: Dynamic Duo Service reserves the right to reevaluate rates at any time based on the time required to perform our service to meet the client’s standards. We will monitor the actual cleaning time for the first two months and occasionally after that. We will contact you to discuss possible price or service revisions if the cleaning time differs drastically from the original bid. We reserve the right to adjust the estimate after the job is completed.
We keep our rates very competitive amongst well-insured, bonded and qualified companies like ourselves. Also, we try our best to keep our policies reasonably fair and greatly appreciate your understanding.